Return & Refund

I. Return policy:

1. Refund conditions:

Cancellation period: Within 24 hours of payment being processed or if your order is shipped via courier, we are usually unable to cancel or update your order details once your order has been placed. You have been placed.

Returned items must be new, unused, unwashed, undamaged and unaltered, with tags and hygiene stickers intact.

Please provide images and videos showing your order status.

2. Non-returnable items:

The following items cannot be returned or exchanged:

Shoulder bags, custom product sunglasses, and any other items noted as not eligible for return or exchange on the product page.

3. How do I return an order?

Follow the steps below to initiate a return via email:

– Enter the order code or phone number you used to purchase.

– Select the item(s) you want to return.

– You will receive a return confirmation email once the return request is approved.

4. Check the quality of returned goods:

– When a returned item arrives at our warehouse, we will inspect and/or test it to ensure it is eligible for return and meets the applicable return requirements listed above. If the returned item is not eligible for return or does not meet the return requirements listed above, we will reject the return and refuse to issue a refund. money or credit.

– In certain circumstances, we reserve the right, at our sole discretion, to issue a refund for a refused return, rather than resend it to you.

– If the return is refused, we will ship the item back to you at the correct address specified in the original order and will deduct the return shipping fee from the refund amount of the item(s) other are returned in the same order.

II. Return policy:

1. Refund time:

– Refunds when the eligible item is returned, postmarked within 30 days of purchase, received at our warehouse, and has passed our quality inspection process.

– For products returned under this Return Policy and that pass our quality checks, refunds will be processed within 7 business days after we receive the return package your. Refunds will be sent to the original payment method you paid with.

2. Refund method:

We will notify you when we receive and inspect your return and let you know whether a refund has been approved.

Remember that it may take some time for your bank or credit card company to process and send the refund.

Once your refund is approved by us, all responsibility rests with your bank.

If you do not wish to receive the product due to changes in personal needs, we will deduct shipping costs directly from your refund.

3. When will I receive my refund?

Once we receive your return, we will process your refund request as soon as possible. Please allow 5-7 business days for your refund to be processed and then 7-10 business days for your bank to post the refund to your account. Refunds can only be credited back to the original form of payment.

4. Late or missing refunds:

In case you have not received your refund, please check your bank account again then contact your credit company, it may take some time before your refund is posted official.

5. Contact us:

If you have any questions about our policies, please contact us at:

• Email: support@imagetshirt.store.
• Phone number: +1 309-703-2180
• Address business: 229 W Aliso St, Pomona, CA 91768, US